An Interactive Workflow
Communication lies at the heart of hh2 Field Service app. Constant synchronization provides dispatch with real-time updates from the field. Checked off items in the Action Sheet and changes to Trip Status are synced and made available to dispatch just seconds after the update is made.
An Informative Solution
The initial work order and work order assignments are all done within Sage Timberline Enterprise. Technicians are able to login and sync over all the data associated with the work orders assigned to them. Technicians can update their trip status to keep dispatch updated on their progress within each work order and check off items in the action sheet to keep them aware of work completion.
An Effective Choice
The hh2 Field Service app allows technicians to communicate with Sage Timberline Enterprise without ever going into the accounting system. The Field Service app provides all the power that Sage has to offer, without any of the complexity. Technicians are able to focus on what they do best and not get bogged down with any complex procedures in the system.