Technical Support

Our technical support team is dedicated to providing comprehensive support for all of your hh2 services. We are ready to assist with any questions or issues that may arise on a daily basis. This includes diagnosing sync issues, reminders on how to perform a task, or just simply troubleshooting problems.

We are ready to help!

Support Options

hh2 Cloud Services provides a wide variety of support options that include forums, YouTube videos. and a support ticketing system that covers email, phone, and online conferencing. We also offer an emergency support line if extreme issues develop outside of standard business hours.

Knowledge Base

The hh2 Cloud Services forums provide an abundance of information to customers that are looking for additional information or troubleshooting issues. The knowledge base contains Frequently Asked Questions articles that walk users through troubleshooting commonly encountered issues and Tips & Tricks articles for getting the most out of your hh2 solutions. Each of our solutions has separate categories to make browsing or searching articles easier.

Access our knowledge base below.

Access Knowledge Base

Contact Support

Support tickets can be submitted by sending an email to We will typically respond within a few hours after the support ticket has been received, but we order our responses according to severity, so responses could take longer—typically within 24 hours. You can also choose the way in which we respond. We are available to answer support tickets during standard business hours, Mountain Time.

How Should We Contact you?

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