Look below to find our requirements to properly use hh2 Field Service on your ipad platform.
Apple (any of the following):
• iOS 13.4 or later
• iPad Pro 10.5”, iPad Air 2, iPad Mini 4
* If you have older devices you will need to upgrade them.
* devices must be capable of updating to the latest version of its operating system or they will not be supported
Apple (any of the following):
• Latest iOS, Latest iPad OS
• 12.9 Pro, 9.7 Pro, 10.5 Pro, 12.9 Pro 2nd Gen, 11 Pro, 12.9 Pro 3rd Gen
• Air 2, Air 3rd Gen
• iPad 5th Gen, iPad 6th Gen
• iPad Mini 4, Mini 5
• iPhone SE, 6S, 6S+, 7, 7+, 8, 8+, X, XR, XS, XS Max, 11, 11 Pro
* If you have older devices you will need to upgrade them.
Android Web (must have a supported OS and Web Browser):
• Pie (9.0), 10 and 11
• Google Chrome web browser (free download from the Google Play Store)
Android App (We only officially support devices with stock or vanilla Android)
• Oreo (8.0, 8.1), Pie (9.0), 10 and 11
• Nexus Phones 6P
• Nexus 9 Tablet
• Samsung Galaxy Phone S5, S6, S7, S8, S9, Note 4, Note 5
• Samsung Galaxy Tab A 8.0, Tab A 9.7
• Google Pixel/XL, Pixel 2/XL, Pixel 3/XL
* If you have older devices and/or customized versions of Android, you might need to upgrade them.
* devices must be capable of updating to the latest version of its operating system or they will not be supported