If you're like most self-performing general contractors, you don’t lose sleep over the work itself. You’ve got the crews. You’ve got the skills. You know how to build.
What keeps you up at night?
Miscommunication.
Missed timecards.
Unapproved invoices.
Reports that never made it to the office.
Decisions made with outdated data.
It’s not the people—it’s the process. Or more specifically, the broken communication between the field and the office.
When your crews are waiting on answers…
Your payroll team is chasing signatures…
Your PMs are building budgets off week-old info…
You’re operating in chaos.
And in a world of tight margins, compressed schedules, and razor-thin tolerance for error, that kind of chaos kills profitability.
But here’s the good news: You don’t need a whole new system. You just need a smarter, simpler way to connect the dots.
In this article, we’ll walk through:
Where communication really breaks down in construction
What it’s costing you (even if you don’t see it)
And how GCs are using tools like hh2 to bring clarity, speed, and accountability across the entire project
Let’s get out of fire-drill mode—and back into flow.
Every construction company wants better communication. But most of the breakdowns aren’t happening in meetings—they’re happening between the field and the office.
And the consequences show up everywhere: missed deadlines, rework, payroll errors, cash flow delays, and frustrated crews.
Here’s where it usually goes wrong:
Crews finish the day, scribble hours on a notepad—or worse, wait until the end of the week to fill it out from memory. Then the super has to drive it to the office or scan and email it. Meanwhile, payroll is stuck… waiting.
Result:
Delayed processing, error-prone entries, and job costing that’s already outdated.
Some supers use email. Some write it down. Some forget entirely. You might get a daily log once a week—if you’re lucky.
Result:
Leadership and PMs are left guessing. And when issues do get flagged, it’s often too late to fix them before they snowball.
A vendor hands off an invoice on site, and it sits in someone’s truck for two days. Or it’s emailed to the wrong person, then buried in someone’s inbox. By the time AP sees it? The due date is dangerously close.
Result:
Missed early-pay discounts. Late fees. Lost trust with vendors.
The crew hits a scope change and flags it. The PM sends an email. The approval takes days. Meanwhile, the work continues—or stalls—without clarity.
Result:
Unapproved work, billing disputes, and margin erosion.
When time, costs, and production updates are delayed, the office ends up making critical financial and scheduling decisions with stale or incomplete data.
Result:
You overcommit, underbill, or miss the window to adjust course.
Bottom line?
If field data isn’t flowing daily—cleanly and automatically—then communication isn’t working. And that’s costing you more than you think.
You probably already feel the drag of poor communication. But the true cost? It’s bigger than a few headaches or late Fridays. Disconnected workflows between the field and office quietly eat away at your time, your cash flow, and your bottom line.
Let’s break it down:
Every minute your payroll team spends chasing timecards…
Every hour a PM spends re-entering invoice data…
Every day it takes to get a report from the field…
That’s labor time you’re paying for that adds no value to the job.
And in an industry where time is money? That waste adds up fast.
When the same data is entered in the field and then re-entered in the office, it’s not just inefficient—it’s dangerous. One typo in a cost code or labor rate, and your payroll or job costing is instantly off-track.
That means:
Inaccurate job profitability reports
Compliance exposure (especially for certified payroll)
Wrong numbers driving critical decisions
If you’re reviewing time, production, or costs 7–10 days after the fact, you’re managing blind. By the time you spot a labor overage or delayed submittal, the damage is already done.
Missed opportunities to adjust = missed opportunities to protect profit.
Crews get frustrated when they don’t have clear direction. Office staff burns out when they’re constantly chasing paperwork. PMs disengage when they feel like they’re flying solo.
And in today’s labor market? That kind of friction leads to turnover—and good people walking out the door.
Late invoices mean late billing. Or worse, work gets done before a change order is approved—and now it’s a client conflict waiting to happen.
Translation: You’re doing work you might not get paid for.
Communication breakdowns aren’t just annoying—they’re expensive. And the longer you wait to fix them, the more ground you lose.
Fixing field-to-office communication doesn’t have to mean piling on more apps, more admin, or more frustration. In fact, the best solutions remove steps—not add them.
Here’s how smart GCs are creating tight, reliable feedback loops that keep everyone in sync—without burying their crews or office teams in busywork.
Instead of collecting paper timecards or texting in hours, give your crews a simple mobile tool that lets them log time on the jobsite—daily and by cost code.
Why it works:
Foremen enter and approve in the field
Data flows straight to payroll
No re-entry, no delay, no chasing down missing hours
Give superintendents a structured, mobile-friendly daily report form they can fill out in under five minutes—covering production, delays, weather, crew size, photos, and notes.
Why it works:
Office gets real-time visibility into field activity
PMs can spot issues early
You create a searchable record of daily activity—automatically
Invoices shouldn’t float around in inboxes or sit in trucks. With digital routing, invoices are uploaded once, tagged by job or vendor, and automatically sent to the right approver.
Why it works:
PMs can approve from the field
AP tracks everything from a single dashboard
Vendors get paid faster, with fewer errors
A truly seamless communication loop doesn’t stop at the field—it ends in your ERP. Whether you’re using Sage 300 CRE, Vista, Foundation, or another platform, the goal is to feed accurate, real-time data into your financials.
Why it works:
No duplicate entry
No batch syncing delays
Finance, operations, and leadership all stay aligned
When you connect the dots between time, costs, approvals, and reporting, everything flows faster—with fewer mistakes, less stress, and more clarity at every level.
You don’t need to rebuild your entire tech stack to streamline communication. You just need tools that work the way construction works—simple in the field, powerful in the back office, and connected to the systems you already use.
That’s exactly what hh2 delivers.
Built specifically for general contractors who self-perform, hh2 bridges the gap between crews and accounting, between superintendents and payroll, between the jobsite and the ERP.
Here’s how it brings clarity to your chaos:
Crews log hours in the field, foremen approve on the fly, and payroll sees clean, accurate data in real time—no paper, no re-entry.
Why GCs love it:
Cost codes are enforced at entry
Union, certified, and prevailing wage support built in
Works offline, even on remote sites
Invoices are uploaded and routed digitally—by job, vendor, or amount—so no document gets lost and no approval gets forgotten.
Why AP teams love it:
Full visibility from intake to approval
Drag-and-drop uploads and batch processing
Full integration with Sage, Vista, and more
👉 Streamline AP with Document Flow
Superintendents submit daily reports from the field with structured forms. Track weather, progress, issues, photos, and notes in one place.
Why PMs love it:
Real-time field updates without chasing anyone
Instant visibility into risks and productivity
Permanent, searchable daily log history
hh2 connects with your existing ERP—Sage 100, Sage 300 CRE, Vista, Foundation, and more—so you get the power of automation without replacing what already works.
Why leadership loves it:
One source of truth across the business
No disconnected tools
Smarter decisions, backed by real-time data
Whether you’re trying to eliminate paper, speed up approvals, or just give your teams fewer things to chase—hh2 helps you cut the noise and close the gap between field and office.
The difference between jobsite chaos and project control often comes down to one thing: how well your field and office talk to each other.
And if you’re relying on paper timecards, email approvals, or scattered spreadsheets to manage your jobs? You’re leaving money, time, and peace of mind on the table.
With hh2, you can:
✅ Track time accurately—right from the jobsite
✅ Route invoices automatically—no more chasing approvals
✅ Get real-time updates—without pulling reports
✅ Keep your ERP in sync—without manual entry or batch uploads
It’s time to stop managing in the dark—and start building with clarity.
👉 Talk to hh2
👉 Schedule Your Demo
Clarity beats chaos. Let’s connect your field and office—once and for all.
Construction teams often rely on a mix of paper, email, phone calls, and spreadsheets. With crews moving fast and office teams juggling multiple jobs, critical information—like timecards, invoices, and job progress—gets delayed, lost, or miscommunicated. This creates bottlenecks that impact payroll, billing, and job costing accuracy.
Start with digitizing time tracking and daily field reporting. These two areas have the highest impact and lowest barrier to entry. Tools like hh2 Remote Payroll and hh2 Field Reporting allow your team to submit accurate data daily from the jobsite—and it syncs instantly with your back office.
No. hh2 is designed to integrate seamlessly with the ERP you already use—including Sage 300 CRE, Vista by Viewpoint, Sage 100 Contractor, Foundation, and more. That means you can streamline communication without changing your core accounting system.
Yes—if it’s simple. hh2’s mobile tools are designed for the field: easy to use, offline-capable, and intuitive. Most supers and foremen start using it with little to no training. It’s designed to make their lives easier, too.
At minimum: timecards, crew info, job progress, weather, photos, and notes. With hh2, you can standardize these updates so the office receives clean, actionable data every day—without having to chase anyone down.
Absolutely. hh2 Document Flow digitizes and automates the AP process. Invoices are uploaded, routed to the right approver based on job or vendor, and tracked in real time. PMs and supers can approve from the field using their phones—no printing, emailing, or scanning needed.
Yes. hh2 is a secure, cloud-based platform, meaning your data is accessible from anywhere—and always up to date. Field teams don’t need Wi-Fi to work; they can enter data offline and it syncs automatically when reconnected.
Most GCs start seeing value within a week. You can roll out one module (like time tracking or AP routing) to a single crew or project, prove the impact, and expand from there—without disrupting operations.