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Opening the Vyki Chat Window

Find and open the Vyki chat window in hh2 Time Tracking. Choose between collapsed, side panel, and full page views.

 How to open Vyki

  1. Sign in to hh2. Vyki is available on the home page and on any Time Tracking page.
  2. Click Ask Vyki in the page header, next to site search and your account menu.
  3. Choose your view. Use the side panel alongside your time sheets, or switch to full page view for more room. Collapse it when you’re done.

On a phone

The header adapts to small screens, so Ask Vyki stays reachable when you open hh2 in a phone browser. The chat opens and works the same way it does on a desktop.

Note: The Vyki chat window is visible only to users with the Payroll Manager role, at companies that have Vyki enabled. If you don’t see it, or it’s locked, check both with your administrator.

Controls in the chat window

  • New Chat. Clears the current conversation and starts fresh. Open the three-dot menu in the upper right of the Vyki panel and select New Chat. This clears context Vyki is holding. It does not delete anything from the audit log.
  • Cancel. Stops a request while Vyki is still working on it.
  • Feedback. Sends a note to the hh2 product team about how Vyki did.

How Vyki confirms actions before acting

Before Vyki changes anything (updating a time entry, adding a daily comment, approving time, sending a notification), she states what she’s about to do and waits. Type “Confirm” to go ahead, or describe what you want changed instead.

If Vyki is locked

If your company hasn’t added Vyki to its contract, the button is visible but locked, and opening it shows a note with a link to learn more. Contact your hh2 Account Executive.