Who Vyki Is For

The Five Roles

Role	How They Interact with Vyki
Payroll Manager	Full access to the Vyki chat window inside hh2. Can ask Vyki to find missing time, send notifications, review compliance, approve time sheets, and update time entries.
Project Manager	Receives outbound notifications from Vyki by SMS or email when time sheets are waiting on their approval. Does not have access to the chat window.
GL Account Manager	Receives outbound notifications from Vyki by SMS or email when time sheets are waiting on their approval. Does not have access to the chat window.
Group Manager / Foreman	Receives outbound notifications from Vyki by SMS or email when crew time sheets are waiting on their approval. Does not have access to the chat window.
Field Employee	Receives outbound notifications from Vyki by SMS or email when time has not been entered for the current pay period. Does not have access to the chat window.

Important: Only Payroll Managers see the Vyki chat window inside hh2. All other roles receive outbound notifications only. If you expect to see the chat window and don't, contact your administrator to verify your role assignment.

The Payroll Manager

The Payroll Manager is Vyki's primary user. She is the one running the conversation — asking questions, reviewing results, confirming actions, and keeping the pay cycle moving.

Everything Vyki does, she does on the Payroll Manager's behalf. Her permissions, her approval level, and her hh2 access define what Vyki can and cannot do in any given session.

What Payroll Managers Use Vyki For

Finding employees who haven't submitted time
Sending missing time and approval reminders without picking up the phone
Reviewing time sheets for compliance issues before payroll runs
Approving clean time sheets in bulk
Updating time entries and daily comments
Answering questions about time sheet status across crews, projects, or the full pay period

Everyone Else: Outbound Notifications

For every other role, Vyki works outbound. She sends notifications by SMS or email to the people who need to act — and she only sends them when action is still needed.

What Outbound Notifications Look Like

Employees and managers receive a short, plain-language message from your company asking them to take a specific action — enter time, approve a time sheet, or confirm their hours. The message does not reference Vyki by name. To the recipient, it reads like a standard company communication.

How Vyki Decides Who to Notify

Before sending any notification, Vyki checks whether it still needs to go out. A missing time reminder is only sent if the employee still has no time entered. An approval reminder is only sent if the time sheet is still pending at that approver's level. No one gets a notification for something they've already handled.

Note: Vyki delivers notifications based on the contact information on each user's hh2 record. Employees and managers without a phone number or email on file will not receive notifications. Keep contact records current.

Multiple Payroll Managers

More than one Payroll Manager can use Vyki at the same time. Each user has their own independent conversation — there are no shared sessions or group chats. When Vyki runs automated tasks, her status summary goes to all active Payroll Managers.

Ready to get started? See Set Up Vyki for Your Company for administrator setup instructions, or go straight to Vyki Core Workflows if Vyki is already active in your hh2 platform.