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hh2 PRODUCT

TECHNICAL SPECIFICATIONS

Find out how to get the most out of your hh2 apps with devices meeting these specifications.

MOBILE SPECIFICATIONS

Whether you are using mobile devices to access hh2 apps or to access hh2 solutions over the web, look below to find our requirements to use hh2 Cloud Services over your mobile platform properly.

Apple:

  • iOS 13.4 or later. We recommend iOS 15.0 or later for an improved experience.

Android:

  • Android 9.0+ or later. We recommend Android 12.0 or later.
  • Must have at least 2 GB of RAM
    * Devices not running the required OS will not be supported unless upgraded.
    ** If the device is offline, app features will be limited until a network connection has been established.

LAPTOP/DESKTOP SPECIFICATIONS

Each user accessing our services from the web should have a computer that meets the specifications listed below in order to properly use our services. Microsoft Surface Pro and Microsoft Surface Book are supported using the latest version of the MS Edge browser and Google Chrome.


Apple (any of the following):

  • Latest OS from Windows or Apple
  • Dual-Core processor
  • 4 GB RAM

The latest build of the following browser:

  • MS Edge
  • Google Chrome
  • Apple Safari

SERVER SPECIFICATIONS

To ensure seamless data synchronization with hh2 Cloud Services, it's essential to install the hh2 Synchronization Client directly on your accounting system server. To guarantee full support, your server must meet the minimum specifications outlined below. Should your server fall short of these specifications, you can still use hh2 Cloud Services, but please be aware that it will be at your own risk. In the event of any issues that our support team suspects are related to server specifications, an upgrade may be necessary to continue enjoying uninterrupted service with hh2 Cloud Services.

When considering a server upgrade, we strongly recommend ensuring that it not only meets the required specifications but also aligns with the recommended ones for an optimal experience.

Minimum:

  • Current generation multi-core processor* with 4+ cores; 2+ GHz
  • RAM: 16+ GB
  • Hard drive: Hard Disk Drive (HDD) or Solid State Drive (SSD) with 200 MB/seconds of sustained read/write throughput
  • Windows Server 2016 or above
  • .NET Framework 4.8

Recommended:

  • CPU: Current generation multi-core processor* with 8 cores; 2.4+ GHz
  • RAM: 32+ GB
  • Hard drive: Hard Disk Drive (HDD) or Solid State Drive (SSD) with 200 MB/seconds of sustained read/write throughput
  • Windows Server 2019 or above
  • .NET Framework 4.8

You must be using the latest version of your chosen accounting system along with a supported OS and web browser.